How to use Microsoft Bookings

1. Access Microsoft Bookings

• Go to Microsoft Bookings or from the Microsoft 365 App Launcher (waffle menu).
• Sign in with your work or school account.

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2. Create a Booking Calendar

• Select Get started → choose to create a new booking page.
• Give your booking calendar a name (e.g., “IT Support Appointments” or “Customer Consultations”).
• Set your business information (name, address, phone number, logo, and business hours).

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3. Add Staff Members

• Under Staff, add yourself and others who will take appointments.
• Choose staff details: name, email, role (Admin, Viewer, or Guest).
• Set each staff member’s working hours and availability.
• Optionally integrate staff members’ Outlook calendars so Bookings auto-checks their free/busy times.

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4. Create Services (Appointment Types)

• Go to Services → click Add a service.
• Set details such as:
  • Service name (e.g., “One-on-One Consultation”)
  • Description
  • Duration
  • Buffer time before/after
  • Price (optional)
• Assign staff to the service.
• Enable online meeting if you want Teams integration (Bookings can automatically create a Teams meeting link).

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5. Configure Scheduling Policies

• Under Booking page settings:
  • Choose Time increments (e.g., 15 or 30 mins).
  • Set Minimum lead time (how soon someone can book).
  • Set Maximum lead time (how far in advance someone can book).
  • Enable Email notifications to staff and customers.
  • Allow customers to manage or cancel appointments online.

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6. Publish & Share Your Booking Page

• Click Publish once you’ve set up everything.
• You’ll get a public link you can:
  • Share via email or chat.
  • Embed on your website or intranet.
  • Add to your Outlook signature or Teams channel.

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7. Integration Benefits

• Outlook integration: Bookings checks your calendar so you don’t get double-booked.
• Teams integration: Virtual meetings are automatically created.
• Time zone support: Customers see available slots in their local time.
• Notifications: Automatic confirmations, reminders, and updates.
• Analytics: View and export appointment data for insights.

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